Data Processing Agreement (DPA)

Last Updated: January 12, 2026Effective Date: January 12, 2026

1. Definitions

1.1. Terms

"Agreement" means this Data Processing Agreement.

"Controller" means the Customer who determines the purposes and means of processing Personal Data.

"Processor" means Evaste, who processes Personal Data on behalf of the Controller.

"Personal Data" means any information relating to an identified or identifiable natural person.

"Processing" means any operation performed on Personal Data.

"Data Subject" means an identified or identifiable natural person.

"Sub-processor" means any third party engaged by Evaste to process Personal Data.

"Standard Contractual Clauses" or "SCCs" means the EU Commission approved standard contractual clauses for international data transfers.

"Supervisory Authority" means an independent public authority established by an EU Member State pursuant to GDPR Article 51.

2. Scope and Purpose

2.1. Scope

This Agreement applies to the processing of Personal Data by Evaste on behalf of the Customer in connection with the Services provided under the Terms of Service.

2.2. Subject Matter

The subject matter of data processing is the provision of cookie consent management, privacy compliance tools, and related services.

2.3. Duration

Processing will continue for the duration of the Services Agreement plus any retention period required by law or as specified in this Agreement.

2.4. Nature and Purpose of Processing

PurposeDescription
Consent ManagementCollecting, storing, and managing user consent
Cookie ScanningDetecting and categorizing cookies
AnalyticsGenerating compliance reports
SupportProviding customer assistance

2.5. Types of Personal Data

CategoryExamples
IdentificationIP address, device ID, cookie ID
Consent DataConsent choices, timestamps
Technical DataBrowser type, OS, screen size
Usage DataPages visited, interactions

2.6. Categories of Data Subjects

  • Website visitors of Customer
  • Customer employees and authorized users

3. Customer Obligations (Data Controller)

3.1. Lawful Processing

Customer warrants that:

  • It has a lawful basis for collecting Personal Data
  • Required consents have been obtained
  • Data subjects have been properly informed
  • Processing instructions to Evaste are lawful

3.2. Data Accuracy

Customer is responsible for:

  • Accuracy of Personal Data provided
  • Rectifying inaccurate data
  • Deleting data that is no longer necessary

3.3. Instructions

  • Customer shall provide documented processing instructions
  • The Terms of Service constitute the initial instructions
  • Additional instructions must be in writing

3.4. Legal Compliance

Customer must comply with applicable data protection laws including:

  • GDPR (where applicable)
  • KVKK (where applicable)
  • CCPA (where applicable)
  • Other local laws

4. Evaste Obligations (Data Processor)

4.1. Processing Instructions

Evaste shall:

  • Process Personal Data only on documented instructions from Customer
  • Inform Customer if an instruction infringes data protection law
  • Not process data for purposes other than providing the Services

4.2. Confidentiality

Evaste shall:

  • Ensure authorized personnel have committed to confidentiality
  • Limit access to Personal Data to those who need it
  • Not disclose Personal Data to third parties except as permitted

4.3. Security

Evaste shall implement appropriate technical and organizational measures (see Section 7).

4.4. Sub-processors

Evaste shall comply with sub-processor requirements (see Section 5).

4.5. Data Subject Rights

Evaste shall assist Customer in responding to data subject requests (see Section 9).

4.6. Deletion/Return

Upon termination, Evaste shall:

  • Delete or return all Personal Data (at Customer's choice)
  • Delete existing copies unless required by law
  • Provide certification of deletion upon request

5. Sub-processors

5.1. Authorization

Customer provides general authorization for Evaste to engage sub-processors.

5.2. Current Sub-processors

The current list of sub-processors is available at: https://evaste.co/legal-center/sub-processors

Sub-processorLocationPurpose
AWSUSA/EUCloud infrastructure
Google CloudUSA/EUBackup infrastructure
CloudflareUSA/GlobalCDN, security
StripeUSA/IrelandPayment processing
IntercomUSA/IrelandCustomer support
SendGridUSAEmail delivery
SentryUSAError monitoring

5.3. Notification of Changes

  • Evaste will notify Customer at least 30 days before adding or replacing sub-processors
  • Notification via email to the Customer's registered email
  • Updated list published on website

5.4. Objection Right

  • Customer may object to new sub-processors within 15 days
  • Objections must be in writing with reasonable grounds
  • Parties will negotiate in good faith to resolve objections
  • If unresolved, Customer may terminate affected Services

5.5. Sub-processor Obligations

Evaste shall ensure sub-processors:

  • Are bound by written data protection obligations
  • Provide at least the same level of protection as this DPA
  • Process data only as necessary for the Services

6. International Data Transfers

6.1. Transfer Restrictions

Personal Data shall not be transferred outside the EEA unless:

  • The destination has an adequacy decision
  • Standard Contractual Clauses are in place
  • Other valid transfer mechanisms apply

6.2. Transfer Mechanisms

For transfers to non-adequate countries, Evaste relies on:

  • EU-US Data Privacy Framework (DPF) - For DPF-certified US companies
  • Standard Contractual Clauses (SCCs) - 2021 EU Commission SCCs, Module 2 (Controller to Processor), Module 3 (Processor to Processor) for sub-processors
  • Supplementary Measures - Technical measures (encryption, pseudonymization), Organizational measures (access controls), Contractual measures (audit rights)

6.3. Transfer Impact Assessment

Evaste has conducted Transfer Impact Assessments (TIAs) for transfers to:

  • United States
  • Other relevant jurisdictions

TIA summaries available upon request.

6.4. Government Access

If Evaste receives a government request for Personal Data:

  • Notify Customer promptly (unless legally prohibited)
  • Challenge requests that appear unlawful
  • Provide minimum data required by law
  • Seek protective orders where possible

7. Security Measures

7.1. Technical Measures

Evaste implements the following technical security measures:

  • Encryption: TLS 1.2+ for data in transit, AES-256 for data at rest
  • Access Control: Multi-factor authentication, Role-based access control, Unique user identification
  • Network Security: Firewalls, Intrusion detection, DDoS protection
  • Application Security: Input validation, Secure coding practices, Regular security testing

7.2. Organizational Measures

  • Security policies and procedures
  • Employee background checks
  • Confidentiality agreements
  • Security training
  • Access management processes

7.3. Physical Security

  • Secure data centers (AWS)
  • Access controls
  • Environmental controls
  • Surveillance

7.4. Incident Response

  • 24/7 security monitoring
  • Incident response procedures
  • Breach notification processes
  • Post-incident reviews

8. Data Breach Notification

8.1. Notification to Customer

In case of a Personal Data breach, Evaste shall:

  • Notify Customer without undue delay (within 48 hours)
  • Notification via email and Platform notification
  • Provide available information about the breach

8.2. Notification Content

The notification shall include:

  • Nature of the breach
  • Categories and approximate number of data subjects affected
  • Categories and approximate number of records affected
  • Name and contact details of Evaste's DPO
  • Likely consequences of the breach
  • Measures taken or proposed to address the breach

8.3. Assistance

Evaste shall assist Customer in:

  • Investigating the breach
  • Notifying supervisory authorities (if required)
  • Notifying data subjects (if required)
  • Mitigating adverse effects

8.4. Documentation

Evaste shall maintain records of:

  • Facts relating to the breach
  • Effects of the breach
  • Remedial actions taken

9. Data Subject Rights

9.1. Assistance

Evaste shall assist Customer in responding to requests from data subjects exercising their rights under applicable data protection law:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction
  • Right to data portability
  • Right to object

9.2. Response Process

  • Customer forwards requests to Evaste if related to Services
  • Evaste responds within 10 business days
  • Evaste provides necessary information/assistance

9.3. Direct Requests

If Evaste receives a request directly:

  • Inform the data subject to contact Customer
  • Notify Customer promptly
  • Assist Customer in responding

9.4. Charges

Reasonable assistance is included in the Services fee. Complex or excessive requests may incur additional charges (notified in advance).

10. Audit Rights

10.1. Information

Evaste shall make available to Customer information necessary to demonstrate compliance with this DPA.

10.2. Audit Right

Customer has the right to:

  • Audit Evaste's compliance with this DPA
  • Conduct inspections at Evaste's premises
  • Engage third-party auditors (subject to confidentiality)

10.3. Audit Conditions

  • 30 days prior written notice
  • During normal business hours
  • Reasonable scope and duration
  • Customer bears audit costs
  • No more than one audit per year (unless required by law or breach)

10.4. Third-Party Certifications

Customer may rely on:

  • ISO 27001 certification
  • SOC 2 Type II reports
  • Third-party penetration test summaries

11. Term and Termination

11.1. Term

This DPA is effective from the date Customer accepts it and continues for the duration of the Services.

11.2. Termination

This DPA terminates automatically upon termination of the Services.

11.3. Data Deletion

Upon termination:

  • Evaste will delete or return Personal Data within 30 days
  • Customer may request data export before termination
  • Backups deleted within 90 days
  • Anonymized data may be retained for analytics

11.4. Survival

The following provisions survive termination:

  • Confidentiality obligations
  • Liability provisions
  • Audit rights (for 2 years)

12. Liability

12.1. Liability Cap

Evaste's total liability under this DPA is subject to the limitations in the Terms of Service.

12.2. Indemnification

Each party shall indemnify the other for losses arising from:

  • Breach of this DPA
  • Breach of applicable data protection law
  • Processing outside the scope of instructions

12.3. Data Subject Claims

If Evaste receives claims from data subjects:

  • Notify Customer promptly
  • Cooperate in defense
  • Not admit liability without Customer consent

13. Standard Contractual Clauses

13.1. Incorporation

Where required for international transfers, the Standard Contractual Clauses (SCCs) are incorporated by reference:

  • EU Commission Decision 2021/914
  • Module 2: Controller to Processor
  • UK International Data Transfer Addendum (where applicable)

13.2. Module 2 Selections

For Module 2 (Controller to Processor):

  • Clause 7 (Docking clause): INCLUDED
  • Clause 9(a) (Sub-processor authorization): OPTION 1 (General authorization)
  • Clause 11 (Redress): Optional language NOT INCLUDED
  • Clause 17 (Governing law): OPTION 1 - Ireland
  • Clause 18(b) (Forum): Courts of Ireland

13.3. Annexes

  • Annex I (List of parties): As per Section 2 of this DPA
  • Annex II (Technical measures): As per Section 7 of this DPA
  • Annex III (Sub-processors): As per Section 5 of this DPA

13.4. Conflicts

In case of conflict between this DPA and the SCCs, the SCCs prevail.

Contact Information

Evaste (Group Taiga)

Address: Levent, Istanbul, Turkey

DPA Inquiries: dpa@evaste.co

Data Protection Officer: dpo@evaste.co

General: info@evaste.co

Web: https://evaste.co