Distance Sales Agreement

Last Updated: January 12, 2026Effective Date: January 12, 2026

Translation Notice

⚠️ IMPORTANT: This document has been translated from Turkish for informational purposes only. The original Turkish version is the legally binding document. In case of any discrepancy between the Turkish and English versions, the Turkish version shall prevail.

This Distance Sales Agreement is prepared in accordance with Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation. It is primarily applicable to consumers in Turkey.

For detailed terms and conditions, please refer to our Terms of Service available at https://evaste.co/legal-center/terms-of-service

1. Parties

1.1. SELLER

InformationValue
Company NameEvaste (within Group Taiga)
AddressLevent, Istanbul, Turkey
Phone+90 532 494 42 64
Emailinfo@evaste.co
Websitehttps://evaste.co

1.2. BUYER/CONSUMER

This agreement is concluded with the natural or legal person ("BUYER" or "CONSUMER") who purchases services through the SELLER's website. BUYER information is as specified in the order/registration form.

2. Subject of the Agreement

This agreement determines the rights and obligations of the parties regarding the sale and performance of services ordered electronically by the BUYER from the SELLER's website https://evaste.co, in accordance with the Consumer Protection Law No. 6502 and the Distance Contracts Regulation.

The BUYER acknowledges, declares and undertakes that they have read and obtained information about the preliminary information regarding the name, title, open address, telephone and other contact information of the SELLER, the basic characteristics of the service, the sales price including taxes, the payment method, the right of withdrawal and how to use this right, and that they have given the necessary approval electronically.

3. Basic Features of the Service

Evaste is a software service (SaaS - Software as a Service) provided in digital environment. The service includes:

  • Cookie consent management with customizable banners
  • Privacy document creation (KVKK disclosure text, GDPR privacy policy)
  • Compliance tools and reports
  • Technical integration (JavaScript Widget, API access, CMS integrations)

Service Plans:

Plan NameFeaturesDuration
FreeBasic features, 1,000 pages/monthUnlimited
ProAdvanced features, 50,000 pages/monthMonthly/Annual
EnterpriseUnlimited, dedicated support, SLAAnnual

4. Right of Withdrawal

4.1. General Withdrawal Right

In accordance with Law No. 6502 and the Distance Contracts Regulation, the BUYER has the right to withdraw from the contract without giving any reason and without paying any penalty.

4.2. Withdrawal Period

The withdrawal period is 14 (fourteen) days, starting from the date the service subscription begins.

4.3. Exceptions to Withdrawal Right

According to Article 15 of the Distance Contracts Regulation, the right of withdrawal CANNOT be used in the following cases:

  • For contracts regarding intangible goods that are immediately performed or delivered to the consumer electronically, if the performance has started with the PRIOR EXPLICIT CONSENT of the CONSUMER
  • For services prepared in accordance with the consumer's requests or personal needs

4.4. Contact for Withdrawal

Email: billing@evaste.co

Address: Evaste (Group Taiga), Levent, Istanbul, Turkey

5. Complaint and Appeal Procedures

5.1. Customer Service

For initial contact: support@evaste.co or +90 532 494 42 64

5.2. Consumer Arbitration Committees

You may apply to Consumer Arbitration Committees for your complaints.

5.3. Consumer Courts

For disputes above monetary limits, you may apply to Consumer Courts.

5.4. Online Dispute Resolution (for EU Consumers)

Consumers residing in the EU can use the Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr

Contact Information

Evaste (Group Taiga)

Address: Levent, Istanbul, Turkey

Phone: +90 532 494 42 64

Email: info@evaste.co

Web: https://evaste.co

Customer Service: support@evaste.co

Billing Questions: billing@evaste.co